How do we collect personal information?

We collect personal information directly from you when you contact us, register with us, enquire about our activities, or otherwise provide us with your personal information. We may also receive personal information indirectly from you, for example from website and social media platforms which you use to engage with us.

What personal information do we collect?

When you choose to interact with us we may collect the following personal information about you, where we have a lawful reason:

• contact information: Including name, postal address, email address, phone number, place of work and job title
• sensitive personal information: Including age, gender, health, and other diversity information
• your opinions on our services
• how you interact with our website and track which pages you visit when you follow links from our emails through the use of cookies

Where possible we use anonymous or aggregated data that does not identify you.

How do we use personal information?

We use the personal information collected from you for a number of purposes, where we have a lawful reason, including:

• providing you with services, products or information you have requested.
• providing further relevant information about our work, services, activities or products.
• analysing, managing and improving our services, products and information.

We will also process your personal information as required by law or regulation.

Do we share your personal information?

We will never sell your personal information to any third parties.

In order to deliver the services we offer, Mytreevel uses the search partners Google and Apple. The information shared to the third parties partners are de-identified, it cannot be associated with your personal information.

We will share your personal information when legally required to do so.

How do we keep your personal information secure?

We adopt appropriate technical and organisational measures to make sure your personal information is secure, and protected against unauthorised or unlawful processing, and accidental loss, destruction or damage, from the point of collection to the point of destruction.

Access to your personal information is restricted to those people who are required and authorised to process it.

How long do we keep your personal information?

While you are actively engaged with our work we will retain your personal information. Beyond that, we will generally keep your personal information for up to six years, or as legally required. We will remove your personal information earlier if it is no longer required, we no longer have a lawful basis for processing it, or you ask us to remove it.

Your rights

Your personal information belongs to you. You have rights over how we use your personal information:

• the right to be informed
• the right of access
• the right to rectification
• the right to erasure
• the right to restrict processing
• the right to data portability
• the right to object
• rights in relation to automated decision making and profiling.

For further information about your rights, and when they apply, see the Information Commissioner’s Office website: https://ico.org.uk/your-data-matters/

You may opt-out of any marketing communications at any time, by clicking on the unsubscribe link in marketing emails or responding with an “opt out” email. If you ask to stop receiving marketing communications we will retain minimal personal information on our suppression lists to help ensure that we do not contact you.

If you are unhappy with our use of your personal information, you have the right to complain to the Information Commissioner’s Office. We would encourage you to contact us in the first instance so we can attempt to resolve any concerns.

Contact us

If you have any questions, comments or feedback about how we use your personal information, or would like to exercise you rights, then please contact us at the following email:
contact@mygreendiet.com

This privacy information was issued in August 2021. This information will still apply beyond the review date, until the next version is issued